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Privacy Policy

At Kreatank, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what steps we take to keep it secure when you visit our website or contact us regarding our services.

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By using this website, you agree to the collection and use of information in accordance with this policy.

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1. What Data We Collect

When you interact with our website, we may collect the following types of information.

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Information You Provide

Our website includes contact forms that allow you to get in touch with us.

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Simple Contact Form

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We may collect:

  • Name

  • Email address

  • Topic of interest or message

This information allows us to respond to your questions or service inquiries.

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Project Brief or Detailed Contact Form

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For project-related inquiries, we may collect:

  • Name

  • Email address

  • Uploaded files or documents related to your project

  • Project details you provide through the form

In some cases, we may later request additional business information such as:

  • Company name

  • Billing details if a collaboration begins

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Automatically Collected Information
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When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the website

  • Referring website or link

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This information helps us understand how visitors use the site and improve the overall experience.

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2. How We Use Your Data

The information we collect may be used for the following purposes:

  • Responding to messages and service inquiries submitted through our contact forms

  • Reviewing and evaluating project requirements when files or details are submitted

  • Communicating with you regarding potential or ongoing projects

  • Improving our website, services, and user experience

  • Maintaining the security and functionality of the website

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We do not use your data for unrelated purposes without your consent.

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3. Legal Basis for Processing (GDPR)

As a business operating in the European Union, we process personal data based on the following legal grounds:

  • Consent when you voluntarily submit information through our forms

  • Legitimate interest for responding to inquiries and improving our services

  • Contractual necessity if data processing is required to provide agreed services

  • Legal obligation when we must comply with applicable laws or regulations

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4. Who Has Access to Your Data

Your personal data will never be sold or rented to third parties.

However, limited access may be granted in certain cases to:

Service Providers

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We may work with trusted partners who assist with:

  • Website hosting

  • Email communication services

  • File storage or project management tools

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These providers only access data necessary to perform their services and are required to keep it confidential.

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Legal Authorities

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If required by law, we may disclose information to government authorities or regulators.

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5. How We Protect Your Data

We take appropriate technical and organizational measures to protect your data, including:

  • Secure website hosting

  • Encrypted data transmission where applicable

  • Restricted access to stored information

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While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

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6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including:

  • Responding to inquiries

  • Managing project communications

  • Complying with legal or accounting obligations

If you request deletion of your data, we will remove it unless we are legally required to retain it.

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7. Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data

  • Restrict or object to certain types of processing

  • Withdraw consent at any time when processing is based on consent

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To exercise any of these rights, you can contact us at:

office@kreatank.com

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8. Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site.

Cookies may help us:

  • Analyze website traffic

  • Remember user preferences

  • Improve website performance

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You can manage or disable cookies at any time through your browser settings.

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9. Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

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10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be published on this page. Significant changes may also be communicated through a notice on the website.

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11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Kreatank Design SRL
Email: daniel@kreatank.com
Website: https://www.kreatank.com/

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